The JCPenney Online Credit Center
Why do I need to enter personal information to log-in?
You need to provide some personal information to log-in to ensure that your account is protected from unauthorized access. Their customer service is excellent. You can contact via email, phone, live chat and more.
What account information is available online?
After you log-in you will have access to the following information:
Account Summary – Gives you an overview of your account including: current balance, credit line, available credit, amount currently due, last bill date and a amount, last sale date and amount and last payment date and amount.
Statements-Gives you access to view your bill online. Provides summary of your recent transactions and past 3 billing periods.
Payments– you can pay your bill online, access your payment history or set up and edit your bank information.
Account Service– Allows you to set up email alerts to notify you when your payment is due or when your paymenthas been received. You can also request a creditline increase, report your card as lost/stolen or request a replacement card.
Manage Profile– You can update your address/ Phone/ email; or your security information, or change your privace option.
Contact JCPenney– You contact them by sending emails through the secure online message center.
What are e-Services?
e-Services are online email message forms that let you make secure inquiries about your JCPenney credit card account. You need to provide some personal information to log-in to ensure that your account is protected from unauthorized access.