JC Penney Credit Card Customer Service

JC Penney Credit Card Customer Service

Do you find it difficult to locate a JC Penney credit card phone number, login into your account, find the address to pay your bill or see your card statement? Yes, I have found it difficult to find the locations of credit card customer service information.

I began to search the JC Penney website and thought all customer service information should be located on one page to make it easy for the credit card holder.

So without further to do we decided to create this page with the intent to bring this content together on one page.

JC Penney Customer Service Phone Number

The JC Penney Card has many options to contact them with any of your questions. The most obvious way to contact them would be by the phone number on the back of your credit card.

Here is the phone number for JC Penney Credit Cards

  • 1-800-322-1189

JC Penney Address Contact Info

Do you wish to contact JC Penney? Are you sending a complaint letter or paying a bill by snail mail? If you prefer to contact the JC Penney credit card company by mail then you should use the address listed below:

  • JCPenney Credit Services
    P.O. Box 965009
    Orlando, FL 32896-5009

Contact by Email

Finding a companies contact email address can be a tedious process. We decided to locate the contact email so you would be able to find it all from one place. The JC Penney card email contact is:

JC Penney Live Person -Chat

If you wish to chat to a live person online then you will need to login to your account which requires you to create a user name and password.

Contact by Online Contact Form

The online contact form is one of the easiest ways to contact a credit card company online. Some companies do not have this option, so please use it if provided.

Contact by Twitter

Twitter has become another great way to socially communicate with a company online. If you have a Twitter account and would like to contact JC Penney by a Tweet then use this Twitter handle:

Tweet your questions to @jcpenney

Wondering when those bonus points will be added to your account? Tweeting your questions about benefits and services to @gap is a simple way to ask for help.

  • Sign in with Twitter
  • Send your Tweets and be sure not to include any personal or Card info
  • Available from 9a-10p ET Mon-Fri
  • @jcpenney

Contact by Facebook

Facebook has become a great way to communicate to your favorite businesses.

  • Connect with JC Penney on Facebook for Card Member news, insights and experiences.
  • Sync your eligible Card with Facebook to unlock offers and add them directly to your Card.

If you have a Facebook account and wish to post your question to JC Penney then use this Facebook page to contact them.


JC Penney Credit Card Customer Service

Fortunately this credit card company gives you many options to contact them with a timely response usually very quickly or within twenty four hours. We can happily rate the JC Penney company Excellent for their fast and quick response to customers questions. If you card is lost or stolen they will easily take your request and reissue you a new credit card and close out your old one. We enjoy using this company and highly recommend everyone should apply and carry the JC Penney card.

Apply for Credit

You can also apply for a credit card other than JC Penney. Find a retail store credit card or major credit card where you can earn rewards or receive low interest rates.


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