Chase Credit Card Customer Service

Chase Credit Card Customer Service

Do you find it difficult to locate a Chase credit card phone number, login into your account, find the address to pay your bill or see your card statement?

Yes, I have found it difficult to find the locations of credit card customer service information.

I began to search the Chase website and thought all customer service information should be located on one page to make it easy for the credit card holder.

So without further to do we decided to create this page with the intent to bring this content together on one page.

Chase Customer Service Phone Number

The Chase Card has many options to contact them with any of your questions. The most obvious way to contact them would be by the phone number on the back of your credit card.

Here is the phone number for Chase Credit Cards

  • 1-800-432-3117

Chase Address Contact Info

Do you wish to contact Chase? Are you sending a complaint letter or paying a bill by snail mail? If you prefer to contact the Chase credit card company by mail then you should use the address listed below:

  • Cardmember Services
    P.O. Box 94014
    Palatine, IL
    60094-4014

 

  • For General Correspondence

    Card Services
    P.O. Box 15298
    Wilmington, DE
    19850

Contact by Email

Finding a companies contact email address can be a tedious process. We decided to locate the contact email so you would be able to find it all from one place. The Capital One card email contact is:

  • Sign in to chase.com. Once on your accounts page, go to the side menu (the three-line icon in the upper-left) and choose “Secure messages”.

Chase Live Person -Chat

If you wish to chat to a live person online then you will need to login to your account which requires you to create a user name and password.

  • To use Chat, please log in using your User ID and Password.
  • If you are not registered to manage your Card account online, you can enroll here.

 

Contact by Online Contact Form

The online contact form is one of the easiest ways to contact a credit card company online. Some companies do not have this option, so please use it if provided.  You can also pay a bill online.

  • No public contact form

Contact by Twitter

Twitter has become another great way to socially communicate with a company online. If you have a Twitter account and would like to contact Chase by a Tweet then use this Twitter handle:

Tweet your questions to @Chase

Wondering when those bonus points will be added to your account? Tweeting your questions about benefits and services to @Chase is a simple way to ask for help.

  • Sign in with Twitter
  • Send us your Tweets@Chase, be sure not to include any personal or Card info
  • Available from 9a-10p ET Mon-Fri

@Chase

Contact by Facebook

Facebook has become a great way to communicate to your favorite businesses.

  • Connect with Chase on Facebook for Card Member news, insights and experiences.
  • Sync your eligible Card with Facebook to unlock offers and add them directly to your Card.

If you have a Facebook account and wish to post your question to Chase then use this Facebook page to contact Chase:

 

Chase Credit Card Customer Service

Fortunately this credit card company gives you many options to contact them with a timely response usually very quickly or within twenty four hours. We can happily rate the Chase  card company Excellent for their fast and quick response to customers questions. If you card is lost or stolen they will easily take your request and reissue you a new credit card and close out your old one. We enjoy using this company and highly recommend everyone should apply and carry a Chase credit card.

Apply for a Credit Card

 

See all Credit Card Customer Service Company Info